ING Business Shared Services Slovakia

Associate Operations Specialist for Global Alert Handling team

Miesto: Plynárenská 7/B, 82109 Bratislava/ Home Office (hybrid mode)
Forma: Part time
Flexi faktor: 30 hours/week/home office available
Plat: 1 341 EUR/month (By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component. )
Očakávaný nástup: asap/upon agreement
Dátum pridania ponuky: 23.4.2022

O firme

ING is a global bank with a strong European base. Our 53,000 employees serve around 38.4 million customers, corporate clients, and financial institutions in over 40 countries. There is no shortage of opportunities for people with initiative who want to make a difference. Unlike traditional banks, we work according to agile principles in small, self-organized teams, constantly innovating the world of finance. Our ING Shared Services Centre in Bratislava is a key partner for ING branches all around the world.

By joining our shared services centre, you will have a unique opportunity to experience banking from behind the curtains. With a focus on core banking operations, processes and ING customers in three main service areas: (1) Daily Banking Services – Channel Support, Pan European Desk, Client Migrations, Payment Processing and Trade Finance (2) Keeping the bank safe - Know Your Customer/Supplier, Identity and Access Management, Non-financial Risk Reporting, and (3) Data Management and Application Support.

Web, LinkedIn

Náplň práce

We are looking for an enthusiastic and detail-oriented Associate Operations Specialist who will join our Global Alert Handling team.

If you are a self-starter who is willing to go an extra mile and is looking forward to work in a dynamic and quickly expanding team, do not hesitate to send us your CV.

Tasks and responsibilities of an Associate Operations Specialist:

  • Screening of international payments of ING Group within internal bank systems
  • Customer screening
  • Investigation and verification of generated alerts against sanction lists
  • Analysis of suspicious transactions
  • Advising and proactively following-up possible risks
  • Communication with ING Bank branches worldwide
  • Analysing and communicating feedbacks to junior colleagues
  • Regularly identifying areas for improvement
  • Other tasks and administrative support on a day-to-day basis


Language skills

  • English - Upper intermediate (B2)

Personality requirements and skills

  • You have 2+ years of work experiences in banking or in shared services or 1 year with AML/KYC
  • Your English is at the upper-intermediate or a higher level
  • You have strong analytical skills and positive attitude towards problem solving
  • You’re able to prioritize and take ownership
  • You can think & act independently but also are a good team player
  • You’re not afraid to speak-up

Doplňujúce info

Employee perks, benefits

  • Family
  • Flexible working hours
  • Up to 1 hour extra weekly with your loved ones; we reduced our weekly working hours to 38,75
  • We celebrate your special moments – childbirth, wedding day and registered partnership contributions

After the first year

  • Work in another department for the day/week/month (shadowing) and extend your expertise
  • 3rd pillar contribution
  • Extra vacation days
  • Work anniversary award after 3 years

Other extra contribution

  • New hire welcome package
  • Online eshop where you can spend your cafeteria points
  • Referral Program - 1000 EUR
  • Life insurance contribution
  • Team activities/buildings
  • Employee awards recognition
  • Variable Pay/Bonus
  • Home office contribution 15 EUR/per month

Health and wellbeing

  • Extra Personal Days-off, which may be used for any personal & wellness activity
  • Extra Sick leave compensation
  • Fruit, coffee, and tea at workplace
  • Relax zones, Gym, Yoga room and Game room at our newly designed premises
  • Enjoy our commonly shared library with old books
  • Employee Assistance Program – External psychologists and psychotherapists are here to assist you by phone in case of need

Ďalší postup

Please, use this link in case you would like to apply for this position.